Clearing the cache and cookies from a web browser is an important first step for almost any troubleshooting for internet browsing. The cache is a tool used by your internet browser to speed up the page loading process.
However, sometimes it can cause a problem when websites are updated and developed as files saved in the cache may conflict with what's coded into the website. Clearing cache and cookies is a way we can be sure that any issues you may come across are something wrong with the website, rather than inconsistencies caused by using different browsers.
Keyboard Shortcut for Most Browsers
If you are using Google Chrome, you can quickly clear cache with a keyboard shortcut. While in your browser, press Ctrl + Shift + Delete simultaneously on the keyboard to open the appropriate window. For more information on other browsers, please refer to the article.
- Click the Chrome menu in the upper-left corner.
- Select Clear Browsing Data.
- Select Clear Browsing Data from the left-hand side. Set the Time Range set to All Time. Check Cookies and other site data and Cached images and files and select Clear Data.
- Once you have cleared your cache, close and reopen your browser.
Have Questions? Contact OPUL Customer Support at
hello@OPUL.com or (925) 678-5377 for assistance
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